Your Toner Cartridge Troubleshooting Guide:
Below are some common problems that may show up during your printer usage. Here’s what will happen and how to fix them:
•Dirty PCR (primary charge roller): A dirty PCR, which is located inside the printer, will cause vertical gray streaks down the test page or create a gray background on the entire page.
•Scratched Drum: This condition is indicated by a very thin, perfectly straight line that runs from the top to the bottom of the test page.
•Chipped Drum: A chipped drum will make a dot or series of dots that repeat three times per page. Any drum defects will repeat three times per page based on the drum circumference of 5.2?
•Light Damaged Drum: This condition will show up as a shaded area on the test print that normally should be white. Again, this will repeat three times per page.
•Bad Wiper Blade: A bad wiper blade will make either a gray line approximately 1/8?thick or shading across the entire page. In either case, there will be a film of toner on the drum surface.
•Weak Doctor Blade Spring: This will usually show as shaded areas on one or both sides of the page.
Machine Error Codes:
?2 Unsupported Print Cartridges: (Wrong chip, encoder wheel combination or bad chip). If this code appears immediately upon cartridge installation, there is either a bad contact or the chip is bad. If the machine cycles and then the message appears, the wrong encoder wheel is installed. In the T632 machines, this message will also show if the extra high yield cartridge is not installed.
?0 Scheduled Maintenance: The code appears when 300,000 pages have been printed.
?8 Toner Low: Add toner.
?00-280 Indicates various paper jams.
Taking Test Print:
-Printer Menu: Press the “MENU?key until “Utilities Menu?is displayed.
-Press “SELECT.?br>-Press the “MENU?key until “Print Menu?is displayed.
-Press “SELECT.?br />
Font Sample:
-Press the “MENU?key until “Utilities Menu?is displayed.
-Press “SELECT.?br>-Press the “MENU?key until “Print Fonts?is displayed.
-Press “SELECT.?
-Select either the PCL fonts or the Postscript fonts.
-Press “SELECT.?br>-The Print Menu page contains the printer page count, toner level, cartridge serial number, cartridge size, whether it’s Prebate or not, and the cartridge type (Normal, MICR, or Label).
Changing the Printer Density:
-Press the “MENU?key until “Quality Menu?is displayed.
-Press “SELECT.?br>-Press the “MENU?key until “Toner Darkness?is displayed.
-Press “SELECT.?br>-Choose a number between 1 and 10. ??is the default setting.
Changing the Printer Resolution:
-Press the “MENU?key until “Quality Menu?is displayed.
-Press “SELECT.?br>-Press the “MENU?key until “Print Resolution?is displayed.
-Press “SELECT.?br />
*Note: The options available are 300, 600, 1200 Image Q, and 1200 dpi (dots per inch). The 1200 Image Q is for bitmapped pictures. The printer’s default is 600 dpi (dots per inch).
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